Privacy Policy for Our Referral Website

Last updated: October 2026

This policy describes how Paintedtrain Heating & Air ("we", "us") gathers, uses and passes along information when you browse paintedtrain.lat, phone the number shown on this site, or send in a form. It is a general template, not legal advice.

What We Gather

Some details come straight from you. When you fill out a form or phone in, we may record your name, phone number, email address, location and a short description of your heating or cooling problem.

Other details are collected automatically as you use the site. These can include your IP address, browser type, device type, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing purposes.

Why We Use It

We use the information to:

• Match you with an independent HVAC provider in your area
• Hand your request details to that provider so they can reach you
• Answer your questions and messages
• Measure how the site and phone lines are used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Receives It

Paintedtrain Heating & Air is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners so they can get in touch about it. These providers are separate businesses with their own privacy practices.

We may also share data with companies that help run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may release information if the law requires it or to protect our rights.

We do not sell your personal information for money. Some laws, however, count sharing with marketing partners as a "sale" or "share". Where those laws apply, you may have the right to opt out.

Cookies and Analytics

The site may use cookies and similar tools to see how visitors use it. Your browser settings let you control cookies. If you turn them off, parts of the site may not work as expected.

Your Rights and Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of some sharing. To make a request, email contact@paintedtrain.lat. We may ask you to confirm who you are before acting on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No way of sending or storing data is completely secure, though. We keep information only as long as the purposes above require, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the most recent change.

Contact

Questions about this policy? Email contact@paintedtrain.lat.